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Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us, such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect such personal information?
 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?
 

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure our store and its service providers' secure handling of credit card information.

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How do we communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. We may contact you via email, telephone, text messages, and postal mail for these purposes.

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How do we use cookies and other tracking tools?

We use cookies for essential reasons, such as:

  • To provide an excellent experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of our platform.

  • To ensure our platform is secure and safe to use.

  • Click here to view which cookies are stored on your site visitors' computers.

 

How can you withdraw their consent?

If you don’t want us to process your data, don't hesitate to contact us at info@thejeanmaker.ca or mail us at #129,255 Newport Drive, Port Moody, B.C. V3H5H1, Canada

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Privacy policy updates

We reserve the right to modify this privacy policy any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Suppose we make material changes to this policy. In that case, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we use and/or disclose it.

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Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@thejeanmaker.ca or mail us at #129,255 Newport Drive, Port Moody, B.C. V3H5H1, Canada

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©2020 by THE JEAN MAKER

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Introducing The Jean Maker! We go beyond just offering you jeans. Embracing a wear-and-tear philosophy, our reuse and repair program is dedicated to upholding denim's true essence and unique features.

Established in Vancouver in 2015, The Jean Maker, a Canadian denim brand, has garnered praise for its steadfast commitment to sustainability on both environmental and social fronts. Our denim range is crafted exclusively from 100% organic cotton, and our production process is entirely transparent. At The Jean Maker, we proudly lead the way in the industry's collective efforts towards a more sustainable future.

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